Where will I find a customer's contact details?

Updated 10 months ago by Hélène

Until the sale is completed, you can only contact the potential buyer using the comments on the product page. You can also find these questions and answers in your shop under "Messages". Through these comments you will not be able to send your contact information (phone number, postal address or email, website, social networks...).

If you have confidential information to communicate to him, we can be your intermediary. We invite you to contact us at help@selency.com.

Once the sale is confirmed, you will find the details of the buyer your shop in "Sales" then "All my sales".

How did we do?