How to ship my product?

Updated 10 months ago by Hélène

When creating your ad, you can offer several types of delivery:

Pick-up by hand (free of charge): This delivery method is offered by default on all the products on our site. It allows the buyer to pick up his item free of charge and directly from you. Once the item has been collected by the customer, no return will be possible.

Small furniture: For small and medium parcels (containing products weighing up to 30 kg and whose sum LxlxP is less than 2m), we suggest that you use the services of La Poste or Mondial Relay for example. A price list to guide you can be found in the "delivery" step when adding an item.

If you receive the product in return because the customer would not have it back, you are strongly encouraged to report it to us in return so that the buyer can be refunded.

Large furniture: Delivery in France "by Selency" (excluding Corsica) varies according to the price of the product (the delivery rate is automatically indicated). This delivery method ensures its service within 3 to 6 weeks. For any questions, you can contact us at the following email address:

Large furniture: You can easily use your own carrier or external carriers. You are then in charge of organizing and following up with the customer who will have paid the fees.

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