Colissimo delivery integrated into Selency

Updated 7 months ago by Jane

Colissimo is now fully integrated to our platform, and how it works is simple 🙌🏼

- When listing your product, we automatically calculate the cost of delivery for France, Europe and the rest of the world, depending on the size and the weight of the parcel that you will have filled up. 

- Once the customer places his order, he will pay for the amount we automatically calculated during the listing. We will then provide you with a shipping slip, that you will be able to find in the section "Orders awaiting shipment". 

Beware, once the shipping slip has been edited, you have 7 days to ship it. After that, you will no longer be able to send it with the shipping slip we provided you.

The tracking number will be sent automatically to the customers once the parcel is brought to the Post office, and the status of the order will be changed automatically (shipped once the parcel is dropped at the Post office, and delivered once it is delivered). In case of damages or problems, the process is stil the same : the seller will have to open a claim to Colissimo. We advise you to protect your parcels as best as you can. 

Regarding payment : the bank transfer will be launched automatically 14 days after the product is notified as received by your buyer. 


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