Postpone your delivery

Updated 11 months ago by Jane

If the chosen date of delivery does not suit you, and you wish to be delivered a few weeks or months later, you need to inform Selency's customer service (help@selency.com). We have to verify with the carrier if they can hold onto the product. If it is not possible, we have to check with the seller. 

Beware, if neither of the transporter or the seller can store the product, the seller will be able to ask Selency to cancel the order. 

If you need help, don’t hesitate ton contact our Customer Happiness service at help@selency.com or by phone to +44 20 3923 1040 (from 2pm to 7pm).


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