Change delivery method

Updated by Hélène

Once your sale is validated it is quite possible to change the delivery method :

  1. By Selency delivery instead of delivery by yourself: make sure your product is eligible !
  2. Delivery by yourself instead of a By Selency delivery: define the conditions with your buyer and contact us as soon as possible! We will not be able to cancel a BySelency delivery if the intended pick-up is within 72 hours. The delivery fees paid by your buyer will be credited to you on the day of payment of your product.

Our Customer Happiness team can be reached by 💌 and 📞 +44 20 3923 1040 (open from 2pm to 6pm, Monday to Friday).

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