Edit your contact information

Updated by Hélène

Want to change your mailing address or phone number? 

  • If you have not yet received any news from the driver in charge of your pick-up : contact Cocolis customer service directly at 💌 contact@cocolis.fr 
  • If a carrier is already in charge of your pick-up, contact them via their contact information available on the tracking sheet in your Selency account, by going directly to “My Store” > “All my sales” and then clicking on “Track delivery” :

Please note : your mailing address can only be changed if the new address is in the same city, within 10kms. A change of city would cancel your current delivery request. A new delivery request will be created and you will need to re-enter your availability.

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