Your Stripe account
To receive your payments, you must open a Stripe account đź’°
Stripe is a company specialized in online payments. We use it to secure transactions and transfer funds to you. To set up your Stripe account, go to the “My Shop” section, then click on “Receive my payments.”
Please note: If you are a professional seller, you’ll need to provide the following documents:
- A K-BIS extract dated less than 3 months,
- A SIREN or SIRET number depending on your legal status,
- A valid ID,
- A proof of address.
These documents are required to meet Stripe’s security standards and may be requested at any time by the platform. ⚠️ If you don’t provide this information, your Stripe account will not be able to receive funds, and your payments will be temporarily held on Stripe. You will be able to recover the funds as soon as your account is validated.
Important: For some nationalities, it may not be possible to open a Stripe account. If this applies to you, please contact our Customer Happiness team: 💌 help@selency.com 📞 +33 (0)9 72 49 32 22 (available Monday to Friday, 2 PM – 6 PM CET)
