Your Stripe account
What is Stripe?
Stripe is a secure and globally recognized online payment platform. It allows you to collect, manage, and transfer payments made by customers directly to your bank account.
Why do I need to create a Stripe account?
For legal and security reasons, we cannot transfer customer payments directly to your bank account.
Creating a Stripe account allows you to:
- receive your payments securely;
- verify your identity in accordance with financial regulations (KYC);
- benefit from enhanced fraud protection.
Without an active Stripe account, it is impossible for us to transfer the payments from your sales.
Please note: a Stripe account is not a bank account. It only acts as a secure bridge between our platform and your bank.
Is creating a Stripe account mandatory?
Yes, if your country is eligible for Stripe. If you wish to sell and receive payment on our platform, you must have a Stripe account linked to your Selency account.
For some nationalities, it is not possible to open a Stripe account. If this is your case, please contact our Customer Happiness team by email 💌 at help@selency.com
Is it free?
Yes, creating a Stripe account is completely free.
How do I create my Stripe account?
Go to your seller dashboard under “My Shop.”
Click on “Receive my payments.”
Click on “Create my account” and provide the requested information depending on whether you are an individual or a business:
- personal or business details,
- identity verification,
- adding your bank account.
Once completed, your Stripe account will be automatically linked to our platform and you will be able to receive your payments. Activation is usually immediate, but Stripe may request additional information.
What happens if I don’t create a Stripe account?
Your payments will remain pending, and no payout can be made.
