PAYMENT

6 articles

Commission

On Selency, the commission is taken on the sales. There are two types of commission: the commission for professional vendors, 15% excluding tax, i.e. 18% inclusive of tax, and the commission for indi…

Updated 10 months ago by Jane

How the seller's payment works

Once you have sold your item on Selency, and you have confirmed its availability, the next step is to notify the product as shipped. Once you have shipped the product, that is to say that the carrier…

Updated 5 months ago by Jane

Change your status as a seller

It is possible to change your status on your Selency account. As a professional seller, you can become a private seller and vice versa. In order to change your status, you need to ask it to Selency's…

Updated 10 months ago by Jane

Set up your Stripe account

In order to receive your transfers, you must create your Stripe account. Stripe is a company specialized in payment. We use it to secure credit card payments and transfer money to vendors. In order t…

Updated 10 months ago by Jane

Pending transfers

There may be several reasons why you have not yet been paid for an order that has been shipped for a while. - It is likely that you have not notified the product as shipped. To find out how to procee…

Updated 9 months ago by Jane

Offers on commission

If we make an offer on the commission, we always specify whether this is valid on the advertisement of the product published between certain dates or on sales made within a given time. If the offer i…

Updated 10 months ago by Jane