See an article before buying

Updated by Jane

Our Selection team is here to ensure that a product is eligible for sale on the site. However, it is not possible to see a product before ordering. Upon receipt of your order:

  1. If the product does not conform to its advertisement, you have 72 hours to report it to our customer service, along with photos to support the claim.
  2. If the product does not suit your needs, you have 14 days once the order is received to withdraw it by reporting it to our customer service.

If you need more details about the product, please contact your seller directly through the dedicated tab on each ad labelled “GET IN TOUCH WITH THE SELLER”. This will allow you to ask the seller all your questions via our private email. Note that this email refuses all coordinates (postal, geographic, digital...).

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