Floor delivery

Updated by Jane

In the case of a BySelency delivery, if your delivery address is in Île de France, you can choose upstairs delivery. As long as the weight and size of the product allows two single delivery people to carry it, it can be done! 💪🏼

This service costs 29€ and includes up to two products in the same order. In addition to the price of the two products, a surcharge per item will be charged. For any delivery beyond the 7th floor, a supplement may also be requested.

You can choose this option by selecting the corresponding option in step 1 of your cart :

Please note : it is your responsibility to ensure that the dimensions of your elevator/stairwell are large enough to allow carriers to transport the product to your home. If unfortunately the furniture does not pass or is not transportable by two people and you do not lend a hand, the product will be returned to the seller and the shipping costs will be at your expense.

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