Floor delivery
For deliveries by carrier, if your delivery address is in the Île-de-France region, you can opt for delivery to your floor for a fee of €69.
If you do not live in the Île-de-France region, you can request delivery to your floor by sending an email to 💌 help@selency.com
Terms of service
Two delivery personnel must be able to transport the product. Please therefore take into account the weight and size of the product.
Two products can be transported using this service. For more than two products, a surcharge per item will be applied.
For deliveries above the 7th floor, a surcharge may also be applied.
It is your responsibility to ensure that your elevator/stairwell is large enough to allow the carriers to transport the product to your home. If, unfortunately, the furniture does not fit or cannot be transported by two people, the product will be returned to the seller and you will be responsible for the shipping costs both ways.
Sign up
You can sign up by checking the corresponding option in the “Delivery” step of your shopping cart.
