Payment timelines

Updated by Hélène

Payment timelines depend on the chosen delivery method. Here are the details for each case:

đźšš Delivery by Selency

You'll be paid 3 days after the item is delivered to the customer.

🤝 Cocolis delivery

You’ll be paid 14 days after the item is picked up by the carrier.

📦 Mondial Relay or Colissimo

You’ll be paid 14 days after the parcel is delivered to the customer.

🏡 Pick-up at your place or delivery by yourself

You’ll be paid 14 days after you confirm that the item has been handed over to the customer.

📌 Good to know

  • Payments are triggered automatically by default, so no action is needed on your part — except in the case of hand delivery or self-delivery, or if you’ve disabled automatic transfers.
  • Not receiving your payments? Please make sure your information is correctly filled in the “Receive my payments” section.
    Note: our payment provider Stripe may occasionally ask for updated information to ensure the legality of transactions.


How did we do?