Cocolis delivery

9 articles

Delivery terms

Cocolis is an eco-responsible and collaborative delivery solution available throughout metropolitan France 🇫🇷 The objective is to fill the available space of vehicles in circulation. Cocolis is a gre…

Updated by Hélène

Contact your buyer

You can contact your buyer after the validation of your sale to keep him informed of his delivery or to give him more information about your product. 🎉 Go to "All orders", "SEE DETAILS" and "Contact…

Updated by Hélène

Choose Cocolis on your ad

The delivery price does not appear when you deposit your product because it depends on its dimensions and the distance between you and your customer. The price is automatically displayed on your prod…

Updated by Hélène

Turbo

What is turbo ? 🔥 A contribution to the shipping costs from the seller. Our customers give their opinion! How to activate the option ? 🧐 Nothing simple r! We suggest you to activate Cocolis delivery…

Updated by Hélène

Change your availability

As a seller, you have several responsibilities with regard to delivery by Selency: - Package your product 📦 - Make the product available to the carrier : it must be placed in front of your address, d…

Updated by Hélène

Package your product

As a seller, you are responsible for the packaging of your product and its untouched arrival at your buyer. To avoid any unpleasant surprises on receipt of the product, this old adage has never been…

Updated by Hélène

Edit your contact information

Want to change your mailing address or phone number? If you have not yet received any news from the driver in charge of your pick-up : contact Cocolis customer service directly at 💌 contact@cocolis.f…

Updated by Hélène

Your availability changes

The kidnapping was arranged according to your availability and you are finally no longer available? Simply send an email to Cocolis customer service at 💌 contact@cocolis.fr Please note that if the dr…

Updated by Hélène

Breakage during a Cocolis delivery

Cocolis takes out insurance from MAIF for €150 per transport. If unfortunately your product arrives broken at your buyer, you have 5 days to report this case to Cocolis customer service by sending an…

Updated by Hélène