What you need to know
Updated
by
Hélène
During the lockdown, Selency remains 100% operational.
ABOUT THE DELIVERY
- All deliveries by Selency, made by our partner carriers, are honoured and the deadlines are unchanged: they remain from 2 to 6 weeks.
- La Poste and Mondial Relay continue to operate. Don't hesitate to write to your seller before your purchase via the Selency private messaging service to obtain more information on the delivery time of the parcel.
- For any delivery by vehicle offered by your seller, we advise you, before your purchase, and via the Selency private messaging service, to ask the seller for information on the shipping time he can commit to - If you can no longer receive your scheduled delivery at the address you have indicated, please inform your seller of the change or inform us by email (logistique@selency.com) in the case of a delivery by Selency.
ABOUT PICK-UP AT SELLER'S PLACE
Of course, the seller's withdrawal option remains active. Organize your appointment after the lockdown to collect your article.👌
