SELL

14 articles

Create your store

Selency presents itself as THE site allowing everyone to buy and sell the most beautiful unique pieces of furniture and decoration and offering second-hand items and crafts in line with the trends of…

Updated by Hélène

Art Category

Art at Selency is divided into 7 categories. This guide lists our key selection rules so you don’t waste time creating ads for products we don’t accept. But beware, this list is not exhaustive, we ha…

Updated by Hélène

Putting your product online

Go to the “My Store” tab, then “Add a product”. Putting a product online is a 3-step process. Please note that at each step, tips are offered, so you can go back to the previous step without losing y…

Updated by Hélène

Price your product

The more well-matched the price of your item is to your offering, the faster your item will sell! It is up to you to set the price of your item. We advise you to : Take into account its current state…

Updated by Hélène

Describe your product

Write an effective description. Remember to give as much information as possible to future buyers. Tell everything you know about your product and its previous life, and indicate all its defects 🖌 A…

Updated by Hélène

Take a picture of your product

You don’t need to be an expert, just bring your mobile phone or camera, and that’s it! 😉 A minimum of two different photos are required: one will be chosen for free by us to be highlighted on our cat…

Updated by Hélène

Edit your ad

Go to your Selency account, "My shop", "Products to change". Once the changes are made, the announcement will be re-sent to our Selection team. If your ad is already published, go to "My Store", "Pro…

Updated by Hélène

Delete an item from your store

We invite you to update the availability of your products in your Selency shop. If you sell an item through another channel, please remove it to minimize customer disappointment. Even when an item is…

Updated by Hélène

Negotiating the price of a product

As soon as a buyer is interested in one of your products, he can make an offer. The offer will be valid for 72 hours and will appear in your Selency inbox. Once this period has passed, you will not b…

Updated by Hélène

Private messaging

In order to discuss with your buyers, Selency provides you with a private messaging platform. This is the second icon at the top right of your screen : This inbox allows you to exchange with your buy…

Updated by Jane

Validate your sale on Selency

When a customer places an order, you will receive an email. You have 72 hours to validate the availability of your product : Product available : validate your sale via email. Your buyer’s contact inf…

Updated by Jane

Issue an invoice

Buyers can ask you for an invoice : If you are a private seller, we will issue the order invoice for you. Your buyer can find it directly after shipping his order in the "My purchases" section. If yo…

Updated by Hélène

Reviews of your shop

Your shoppers may leave a comment on your store that is visible to other users, and we cannot delete messages left by customers. 🖌 To do this, they will receive an email from Avis Verifiés after rece…

Updated by Hélène

Track your statistics

When you go to your store from the "Products for sale" tab, you have access to the number of times your items have been viewed and/or bookmarked by users ♡ These statistics can help you understand wh…

Updated by Hélène