SELL

11 articles

Create your store

Selency presents itself as THE site allowing everyone to buy and sell the most beautiful unique pieces of furniture and decoration and offering second-hand items and crafts in line with the trends of…

Updated by Hélène

Art Category

Art at Selency is divided into 7 categories. This guide lists our key selection rules so you don’t waste time creating ads for products we don’t accept. But beware, this list is not exhaustive, we ha…

Updated by Hélène

Putting your product online

Publishing a product takes place in two stages: Creating your ad. The more specific you are, the better your ad will be! It is important that your future buyer has all the information they need when…

Updated by Hélène

Publish via url

As a professional seller, you can use an external link to create a product listing more quickly. ​ What is this feature used for? It allows you to import information from the specified page, such as…

Updated by Hélène

Edit your ad

Go to your Selency account, "My shop", "Products to change". Once the changes are made, the announcement will be re-sent to our Selection team. If your ad is already published, go to "My Store", "Pro…

Updated by Hélène

Delete an item from your store

We invite you to update the availability of your products in your Selency shop. If you sell an item through another channel, please remove it to minimize customer disappointment. Even when an item is…

Updated by Hélène

Negotiating the price of a product

As soon as a buyer is interested in one of your products, he can make an offer. The offer will be valid for 72 hours and will appear in your Selency inbox. Once this period has passed, you will not b…

Updated by Hélène

Private messaging

In order to discuss with your buyers, Selency provides you with a private messaging platform. This is the second icon at the top right of your screen : This inbox allows you to exchange with your buy…

Updated by Jane

Validate your sale on Selency

When a customer places an order, you will receive an email. You have 72 hours to validate the availability of your product : Product available : validate your sale via email. Your buyer’s contact inf…

Updated by Jane

Issue an invoice

Buyers can ask you for an invoice : If you are a private seller, we will issue the order invoice for you. Your buyer can find it directly after shipping his order in the "My purchases" section. If yo…

Updated by Hélène

Reviews of your shop

Selency relies on honest and transparent reviews to help sellers optimize their businesses and let future buyers know what to expect. Buyers can use reviews to share public comments about the product…

Updated by Hélène