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Find a seller’s contact information

See an article before buying

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Payment in 3 times

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Selency's service fees

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Track your delivery

Change your delivery address

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Seller delivery terms

Seller delivery charges

Stagger your seller delivery

Change your seller delivery address

Track your seller delivery

Broken order with seller deivery

Cocolis delivery terms

Choice of delivery

Cocolis delivery charges

Track your cocolis delivery

Change your cocolis delivery address

Stagger your cocolis delivery

Broken order

Change delivery method

Collect your bill

Give your opinion

Order cancellation

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About the Super Pro program

Super Pro program conditions

Create your seller account

Password

Notifications and emails

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Create your store

Art Category

Putting your product online

Publish via url

Edit your ad

Delete an item from your store

Negotiating the price of a product

Private messaging

Validate your sale on Selency

Issue an invoice

Reviews of your shop

Colissimo and Mondial relay delivery integrated into Selency

Delivery terms for By Selency

Turbo option

Your responsibilities for package collection

Deliver to Switzerland

Delivery terms

Turbo

Change your availability

Edit your contact information

Your availability changes

In case of damage with Cocolis

Delivery terms

Breakage during your delivery

Contact your buyer

Package your product safely

Change delivery method ?

Payment timelines

Your Stripe account

Pending transfers

Your commission

All Categories > Seller's guide > ACCOUNT >

2 articles

About the Super Pro program

The Super Pro program offers exclusive benefits to professional sellers who have distinguished themselves by achieving and maintaining specific performance targets. You do not need to apply for the S…

Updated 1 day ago by Hélène

Super Pro program conditions

Eligibility. To qualify as a Super Pro, sellers must: (1) hold a valid Selency account as a professional seller, and (2) meet the minimum performance standards detailed on the Super Pro program page.…

Updated 2 days ago by Hélène

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