COCOLIS DELIVERY

7 articles

Cocolis delivery terms

Cocolis is an eco-responsible and collaborative delivery solution available throughout metropolitan France 🇫🇷 The objective is to fill the available space of vehicles in circulation. Cocolis is a gre…

Updated by Hélène

Choice of delivery

In order to choose the Cocolis delivery option, the seller must have activated this delivery option on their product. If this is the case, you must enter your delivery postal code on the product shee…

Updated by Hélène

Cocolis delivery charges

Shipping costs are calculated based on the volume of the product transported and the distance between you and your seller.

Updated by Hélène

Track your cocolis delivery

You will receive emails from Cocolis and have the follow-up info available in your Selency account. On the day of reception, the 4-digit code will be requested by the driver.

Updated by Hélène

Change your cocolis delivery address

Please note: the delivery address can only be changed if the new address is in the same city. A change of city would cancel your current delivery request and a surcharge may be requested. A new deliv…

Updated by Hélène

Stagger your cocolis delivery

Your delivery has been arranged according to your availability, but in the end you are no longer available? Simply inform customer service by 💌 contact@cocolis.fr Please note that if the seller’s wit…

Updated by Hélène

Broken order

Cocolis takes out insurance from MAIF for €150 per transport. If unfortunately your product arrives broken, you have 5 days to report this case to Cocolis customer service by sending an email with th…

Updated by Hélène