Buyer's guide
ACCOUNT
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BEFORE AN ORDER
Search by Region
Product availability
Find a seller’s contact information
See an article before buying
Negociate an article
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Unfinished transaction
The buyer protection
DELIVERY
BySelency DELIVERY
Delivery terms
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Floor delivery
Track your delivery
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Stagger your delivery
Broken delivery
SELLER DELIVERY
Seller delivery terms
Seller delivery charges
Stagger your seller delivery
Change your seller delivery address
Track your seller delivery
Broken order with seller deivery
COCOLIS DELIVERY
AFTER AN ORDER
Seller's guide
ACCOUNT
SELL
Create your store
Art Category
Price your product
Describe your product
Take a picture of your product
Putting your product online
Post your ad
Edit your ad
Delete an item from your store
Negotiating the price of a product
Private messaging
Respond to a delivery quote
Validate your sale on Selency
Issue an invoice
Reviews of your shop
Track your statistics
DELIVERY
BySelency delivery
Delivery terms
Contact your buyer
Turbo
Your responsibilities for package collection
Deliver to Switzerland
Package your product
Change the shipping method of a sale
Colissimo delivery integrated into Selency
Breakage during a Selency delivery
Seller delivery
Delivery terms
Contact your buyer
Package your product
Change delivery method
Breakage during your delivery
Cocolis delivery
PAYMENT
All Categories > Seller's guide > DELIVERY > Cocolis delivery > Contact your buyer
Updated
by
Hélène
You can contact your buyer after the validation of your sale to keep him informed of his delivery or to give him more information about your product. 🎉
Go to "All orders", "SEE DETAILS" and "Contact buyer" :
